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|FIELD SERVICES & ANIMAL ISSUES|
To request assistance with an animal related problem, call the City's Customer Call Center at 826-2489 (826-CITY) between 8am - 5pm, Monday through Friday.
For after hour non-emergencies, weekends and holidays, please call Corpus Christi Police Department non-emergency line at 886-2600.
For after-hour emergencies, call 911.
Animal Care Officers are responsible for various types of animal-related matters. They are responsible not only for enforcing the local ordinance and impounding dogs that are running at large, but also for bite case investigations, animal attacks, neglect and abuse investigation, court appearances, public education, training efforts, wild animal issues, inspection of commercial facilities, and low cost spay neuter clinics and vaccination clinics. As our community grows, so does the volume of callers who need assistance from these officers. All complaints received are prioritized according to the safety issues involved for humans and animals.
Owner Surrendered Pets
Making the decision to give up your pet can be a difficult one. We encourage you to exhaust all possible avenue of rehoming your pet before bringing a pet to Animal Care Services. We only accept owned pets when kennel space exists and BY APPOINTMENT ONLY. Appointments are required so the shelter can ensure we have the necessary resources and available housing to take in your pet. Please be aware that owned animals brought to ACS can be immediately humanely-euthanized if inadequate space exists, if the animal is not highly adoptable, or if the animals appears to be ill or injured. To make an appointment, please call 361-826-1304 or email email@example.com.
Public Safety and Coyotes
Animal Care Services receives many calls regarding public safety. While we know that there is great concern about wildlife attacking people, the risk is very low. Most of the wildlife with which we share our cities is very adaptable – as is the coyote. They are one of the most adaptable species on the planet. Because they eat a variety of foods which are abundant in cities, and are opportunistic, they find more than enough food in urban neighborhoods. Often, coyotes living in the Coastal Bend area are actually building dens in the sand dunes; coming out throughout the day to seek food.
If an animal is an immediate threat to someone's safety, please call 911.
Animal Care Services is making an aggressive effort to address the problem of animal bites by talking to citizens and identifying where these animals live and to whom they belong.
Injured animals are a high priority response for Animal Control Officers. A sick or injured stray animal should be reported to the Customer Call Center between 8:00am and 5:00pm at 826-2489. Report after-hour emergencies to the police department at 886-2600.
Barking dogs and sanitation complaints are a frustration to citizens and Animal Care Officers alike. When these complaints are made to Animal Care Services, the City Attorney's Office is immediately involved. They will send a letter to the offending party. However, it is important to note that, as the complainant, you will be expected to be a part of the City’s case against the owner if it goes beyond the initial letter. These situations cannot be handled on an anonymous basis and the City cannot be the complainant.
Dead Animal Pick Up
For removal of dead animals, call the Customer Call Center at 826-CITY(2489). Dead animal pick-up is no longer performed by Animal Care Services. This is now performed through the Solid Waste Department.
Neglect and Abuse
Our pets and other animals rely on us to take care of them and provide them with needed veterinary services, food water and shelter.
Stray dogs or trapped cats may be brought to ACS Monday-Friday 1:00pm-5:00pm BY APPOINTMENT ONLY. While we understand that you are bringing the animal to us because you can’t keep it, we are only able to take in animals when there are open kennels. Most often, if you have fed the animal for three days, the animal is considered to be yours per City Ordinance.
Live Traps and Solutions to Wildlife Nuisances
For many of us, the enjoyment of watching two squirrels play in the back yard, or the mystery of raccoons scavenging in the distance help to enrich our lives. However, our wild neighbors may sometimes encroach into our homes, dig in our yards and even damage property.
Prevention is Key -
In compliance with Texas Department of State Health recommendations, high-risk rabies animals may be euthanized to protect the public health. These animals include foxes, raccoons, coyotes, bats, and skunks. Opossums are a low risk, basically harmless animal that will be relocated when possible.